Whether an obstruction in the Suez Canal or the result of a pandemic, the global supply chain can be easily disrupted without any warnings.

The ultimate challenge is to always stay ahead of any supply chain complexities and deliver on our promise to keep our customers happy.

The challenge

Our customers expect to see full shelves in any METRO store at any point in time. Our goal is to always meet their expectation but this reality comes with a lot of complexities. Considering our diverse product assortments, different flows of goods to different METRO stores and customers, makes the standardization of our solution a challenge.
The complexity lies within ensuring product availability around the clock for every METRO channel around the world, while always aiming to find the golden mean between the two extreme sides of the supply chain cycle - shortage and overstocking of products.

The solution

To meet the high expectation of our customers, we tackle this challenge with a holistic approach to both demand forecasting and planning. We provide an End-to-End solution with high automation, ability to accurately respond to demand fluctuation and deliver a forecast up to 52 weeks at a granular level.
Supported by Blue Yonder we create a resilient supply chain by offering the right inventory throughout our distribution network. We make sure that products are on the shelves at the right time, in the right place and the right quantity.

1 year forecast on article level

Demand forecasting & classification

Supplier constraints inventory

Order & Truck Optimization

Bulk cleansing

Smart Buying

>13

User Countries

> 550

METRO Stores

> 8 500

Suppliers

How we do it

Check out the range of tech and tools we use to drive METRO’s supply chain forward.

TECH STACK

Blue Yonder

Blue Yonder

Oracle

Oracle

Linux

Linux

Java

Java

Google Cloud Platform

Google Cloud Platform