We are not a bank, but we like to help when we can. M|Credit is the fast track answer to the financial bottlenecks of our customers.

Serving over 16 million customers worldwide, METRO needs a reliable credit management system.Trust and loyalty are essential to us, and just as we count on our customers, they can also count on us.

The challenge

Sometimes our customers need to buy products but don’t have the funds. Seasonal shifts in revenue are natural for a business, but become dangerous when not properly managed.

When there is an urgent need for action, bureaucracy can get in the way. How can we ensure our clients can count on us to keep them on track?

The solution

M|Credit ensures that our colleagues can provide professional consultancy on the spot. Within seconds, they can give personal feedback. The product evaluates and minimizes the default risk, and manages the entire customer assessment process, supporting the paperwork and the digital credit approvals’ collection.

It also give the colleagues a friendly reminder whenever there is an expiring limit or a deadline. In short, less paper, faster turnaround time, higher quality and less bad debt.

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Direct credit feedback

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Reduces paperwork and beuraucracy

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Reduces bad debt

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Improves customer experience

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Configurable and flexible

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Data driven

> 300 000

customers get supported with credit

> 3000

users across 14 countries

> 250 000

processed credit requests per year

How we do it

Check out the range of tech and tools we use to drive METRO’s credit management forward.

TECHNOLOGIES USED FOR THE PROJECT

Java

Java

React

React

NodeJS

NodeJS

Node Red

Node Red

Apache Kafka

Apache Kafka

Google Data Studio

Google Data Studio

Docker

Docker

BigQuery

BigQuery

Kubernetes

Kubernetes

Postgresql

Postgresql

Web storm

Web storm

Eclipse

Eclipse

IntelliJ IDEA

IntelliJ IDEA

Apache NetBeans

Apache NetBeans

DBeaver

DBeaver

Design Software and Tools

Sketch

Sketch

Abstract

Abstract

Axure

Axure

Adobe Creative Cloud

Adobe Creative Cloud