About us:

Passion for food. Hunger for tech. We make METRO digital.

Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From e-commerce to checkout, to delivery software, we work on a wide range of products to make each day a success for our customers and colleagues. With passion and ownership, we build the future of wholesale.

You are driving to create smart solutions for customers around the globe? You want to grow in a flexible environment? Let the right career opportunity find you and join us!

How you will make an impact?

With a growing user panel that includes customer and employee data from panellists who have chosen to participate in studies, we need to put more resources into the quality of the panel management. The goal is to have a role that acts as a single contact point for services around and connected to the user panel.

We look for support for our team at the beginning of April 2024 for 20 hours or more per week.


Your Responsibilities:

Panel management including ...

  • Building and maintaining relationships with current panel members,
  • Ensure the clean-up and refresh of current panel member information and data
  • Partner and coordinate with User Researchers & Product Teams to improve panel functionality
    • Managing incentives e.g. vouchers

      • Work closely with User Researchers & Product Teams to fulfil recruitment samples for research projects
      • Scheduling of qualitative research (e.g., interviews, local visits at customer-site)
      • List/sample development (working with external vendors when necessary)
      • Invitations and reminders

          Required key competencies and qualifications:

          • Familiarity with market research practices, passion, and networking
          • Studies in the field of social sciences (psychology, human computer interaction, sociology or similar)
          • Working cross-functionally, engaging with multiple teams and stakeholders
          • Must have verbal and written communication skills in English and German (level C1) to create participation and other stakeholder communications


          This resonates with you? Apply now!

          • What we offer at METRO.digital?
          • Flexible and remote work: create your own schedule! Flexibility defines the way we work and interact with each other. At METRO.digital, you have the possibility to work remotely and adapt your working hours in a very flexible way.
          • People development: when you grow so do we! We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.
          • Support with individual solutions: we are people-caring! Life is full of surprises, full of challenges and we want to support you – whenever YOU need - at an individual level and during every stage of your life.


          Want to know more about all our benefits? Discover more here.

          Let´s connect soon. Apply for the role now!

          Job Details

          Date posted07 March 2024

          Location(s)Düsseldorf, Germany

          ProfessionUI/UX-Researcher

          ProjectSkill Management UI/UX DE 1

          Employment TypeFull-time

          Apply now