Today technology is driving the world. And at METRO.digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From ecommerce to checkout, to delivery software, we work on a wide range of products to meet the needs of our users - METRO’s customers and employees from across 25 countries. With passion and responsibility, we move the wholesale industry towards digitization and leverage METRO’s long history and expertise in B2B for building a more sustainable market ecosystem.

 

Purpose of your new department

Our claim “Your success is our business” is what we are striving for. We want to make our customers more successful and ease their life. This is done by providing a digital and offline ecosystem of high-quality food and non-food products, marketing material and various services and training offers. At your new department you will not only have full responsibility in creating an enjoyable and highly usable web content platform which provides all of this. You, together with other UX Designers and even other product teams, will also take the lead to harmonize the overall customer journey experience by merging multiple content and commerce touchpoints.



My Responsibilities:

  • Continuously uncover new problem spaces and opportunities, use cases, usability issues, and potential improvements for the user journey of METRO customers. Together with customers, your team as well as country stakeholders.
  • Define, design and test tangible concepts and interaction designs for the METRO WEB ecosystem in close collaboration with full-stack developers. You love working from discovery to delivery, assuring excellence in concept and user interface design every step of the way.
  • You love to talk about design as problem solving method and you can explain the value it creates for users, businesses, and stakeholders. You go the extra mile to make great concepts possible.
  • User Experience Metric concepts like HEART, UEQ or CSAT are not foreign to you. You apply them in a targeted manner even before development and use them as a quality indicator for your work.


 

Role Specific Skills:

Communication: You convey or share ideas, feelings and information effectively using the most appropriate methods, tools and channels for the respective audience.

Analytical Thinking: You align appropriate solutions to issues by evaluating gathered information by considering their urgency and importance.

Visual Design & Handover: You create visual interfaces for multiple devices to improve user experience, product design and usability with specific tools and methods.

Ideation, Prototyping & Validation: You create wireframes, mockups, scribbles as well as interactive prototypes, which are considering the context that can be easily used for research. You are able to derive necessary improvements in UI & UX based on user feedback, insights and relevant data.

Discovery: You conduct qualitative and quantitative research with the support of the Research team. You are able to apply the right methodologies to find out relevant information about the user and their problems and needs.

 

 

Our general Benefits:

Work-Life Balance: flexible working hours, homeoffice, 30 days of vacation and flexible office options.

Personal growth: a comprehensive further training offer over our METRO House of Learning as well as individual development opportunities.

Well-being: Health programs, pension scheme, regular employee events and the opportunity to participate in the annual METRO Marathon.

Comfort: very good transport connections and free parking spaces including charging stations for e-mobility. Two canteens with delicious and discounted meals plus other catering facilities. Furthermore, discounts in our stores as well as at many partner companies. 


 

Our Values:

Respect:
You respect individuals and mutual ideas, and appreciate each contributions. Furthermore, you can admit mistakes in order to learn and grow

Pragmatism: 
You strive for simple and effective solutions and processes, get things done by taking calculated risks rather than doing it perfectly, and continuously run experiments and making data-drdiven decisions to mazimize the value.

Ownership: You love to take the initiative and moving things forward. Furthermore, you hold yourself accountable for the outcomes and empower yourself to make decisions.

Passion:
You are passionate about solving our customer's problems, have an inspirational attitude and are enthusiastic. And you strive for the highest standards and continuously improvement.
 

    Have we aroused your interest? Then we are looking forward to your online application. METRO is an Equal Opportunity Employer. We offer all qualified applicants full equal opportunities.

    Your point of contact:
    Adrian Schröter 

    Job Details

    Date posted13 December 2021

    LocationDüsseldorf

    CountryGermany

    ProfessionUI/UX-Designer

    ProjectUI/UX

    Employment TypeFull-time

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